- 99.99%RELIABLE SYSTEM UPTIME
- +35%INCREASE IN CALL RESPONSES
- 250K+CONVERSATIONS HANDLED
- 4K+WORKING HOURS SAVED
Our Customers
What Your AI Receptionist Handles for You
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Answer Calls While You Run Your Business
Give callers a helpful response when you are busy, on a job or away from the phone. Rossy captures their details and finds out what they need.
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Book Appointments and Capture Leads
Rossy asks your qualifying questions, checks available times and books appointments through your connected calendar. Our team configures the scheduling rules for you.
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Answer Questions About Your Business
We configure Rossy with your services, products, policies and approved answers, so callers can get help with common questions without waiting for your team.
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Connect Callers with the Right Person
Rossy follows the handoff rules we set up with you. It can transfer a call or collect the information your team needs to follow up.
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Get Clear Call Summaries
See who called, what they needed and what happens next. Receive summaries and notifications through the channels configured for your business.
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Keep Answering After Hours
Support callers during evenings, weekends and holidays. Use Rossy for after-hours calls, busy periods or day-to-day answering, with a setup managed by our team.
Turn Business Calls into Clear Next Steps
From booking a service visit to checking an order, Rossy follows the workflows our team sets up around your business.
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Turn Inquiries into Booked Appointments
Rossy asks the right questions, captures contact details and offers available appointment times through your connected calendar. We set up the booking rules, required information and confirmations around your business.
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Pass Important Calls to Your Team
When a caller needs a person, Rossy follows your agreed transfer and notification rules. If your team is unavailable, it can capture the request and details for follow-up.
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Confirm Appointments and Capture Changes
Use appointment reminder calls to confirm attendance and collect rescheduling requests. Our team connects the supported calendar actions and notifications so the next step follows your process.
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Help Customers with Order Questions
With a supported store connection, Rossy can help customers check order status and delivery information. Questions that need further attention are captured for your support team.
Hear Your AI Receptionist in Action
Listen to a sample call and hear how Rossy answers questions, captures details and guides the caller to the next step.
See What Rossy AI Does for Real Businesses
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Food & Beverage24/7order & delivery support
How SendaMeal keeps order support running without staff on standby
Rossy AI handles order, delivery, and shipping questions for SendaMeal, so shoppers get consistent answers before and after they buy — without waiting on team availability.
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Home Services$1.1Mrevenue protected
How Westwood Cabins qualified leads and protected $1.1M in revenue
An AI Lead Expert replies to genuine website enquiries in under 30 seconds and filters out promotional, fake, and fraudulent submissions before the sales call is ever placed.
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Water PurificationCAD $237Ksaved after hours
How Kent Water saved an estimated CAD $237,082 after business hours
Rossy AI answers evening and weekend calls when the office is closed — capturing details, qualifying leads, and booking jobs through Housecall Pro.
“Before Rossy AI, after-hours calls often went to voicemail, and in our industry that can mean losing customers to competitors. We started using Rossy AI to handle those calls, answer product questions, and book appointments directly into our calendar. The results were so positive that we’re now expanding its role to support calls during business hours as well.
What impressed us most is how well it supports existing customers. Whether someone needs to schedule a service visit or needs help troubleshooting an issue, Rossy AI provides immediate assistance and books appointments when needed. What started as an after-hours solution has become a reliable extension of our front desk, available 24/7.
What Customers Say About Rossy AI
Hear from customers about their calls, customer support and experience working with the Rossy team.
“We’ve integrated a lot of apps from the BigCommerce marketplace over the years, and Rossy AI stands out on two fronts: the product itself and the people behind it.The support team has been some of the best we’ve worked with across the entire BigCommerce app ecosystem — responsive, knowledgeable, and genuinely invested in making sure things work for our store. That kind of hands-on partnership is rare.Just as impressive, the app worked right out of the box. We’ve tried other AI answering services that required us to build out extensive playbooks and custom workflows before we could even see value. Rossy was dramatically simpler — it started handling calls and customer questions almost immediately, without the heavy upfront configuration burden.If you’re running a BigCommerce store and considering an AI voice or answering solution, Rossy AI is an easy recommendation. Great product, even better team.
What Customers Say About Rossy AI
Hear from customers about their calls, customer support and experience working with the Rossy team.
An AI Receptionist for Your Industry
From home service calls to eCommerce support, we configure Rossy around the questions, bookings and handoffs your customers need.
White Glove Setup and Ongoing Support
1. Sign Up and Tell Us About Your BusinessStart your free trial and share your services, hours, common questions and the tools you use. Our team guides you through onboarding.
2. We Set Up and Test Your ReceptionistWe configure your business information, call flows, booking rules and supported integrations. We test the agreed scenarios with you before launch. No coding is required from your team.
3. We Monitor and Refine Early CallsDuring your first few weeks, our team monitors calls and reviews how the agent responds. We refine instructions and add approved scenarios as real customer questions emerge.
4. We Keep Supporting Your BusinessAs your services change or new situations arise, our team helps update your agent. Rossy follows your handoff rules when a request needs a person.
Business Integrations and AI Technology
Are You Ready To Transform The Way Your Business Communicates?
Activate Rossy and get a dedicated local business phone number instantly. No apps to install. Sign up now and Rossy will immediately start answering your calls — sharing business info, booking appointments, and handling every inquiry with professionalism, 24/7.
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Read MoreQuestions About Your Managed AI Receptionist
What is Rossy AI?
Rossy AI is a fully managed AI receptionist and AI answering service for businesses in the United States and Canada. It answers calls, captures leads, books appointments and helps with customer questions. Our team handles setup, integrations, early call monitoring and ongoing support.
Do I need to set up or code the AI receptionist myself?
No. You share your business information and the calls you want Rossy to handle. Our team configures the agent, connects supported tools and tests the agreed workflows with you. You do not need to write code or build call flows.
What happens during the first few weeks after launch?
Our team monitors calls and reviews how your agent handles real customer conversations. We refine its instructions and add approved responses for new scenarios. You can share feedback while we handle the technical changes.
What happens when a caller asks something unexpected?
Rossy follows the escalation rules agreed during setup. It can transfer the call or collect details for follow-up. Our team reviews new scenarios and updates the agent where appropriate, so it is better prepared for similar questions in the future.
Is Rossy AI suitable for a small business?
Yes. An AI receptionist for small business can help when you are serving customers, working on-site or away from the phone. Rossy handles the call types you choose, with setup and support managed by our team.
Can I keep my business number and use Rossy after hours?
You can usually forward calls from your existing business number or use a dedicated Rossy number. Our team confirms the available setup and can configure your AI phone answering service for after-hours calls, busy periods or broader coverage.
Can Rossy connect to my CRM, calendar or online store?
Our team handles supported connections as part of your setup. Customer examples include Housecall Pro for customer and job information, and BigCommerce for order support. Tell us which tools you use so we can confirm the available actions and any setup requirements.
Will I still need to manage the agent after setup?
Our team provides ongoing support and helps refine your agent as your business changes. You keep us informed about new services, policies and approved answers. We handle the configuration changes, while your team handles requests that need a person.
How do I start a free trial and find out the price?
Start your free trial to create your account, then our team guides you through onboarding. Contact us for current pricing, included usage and integration details for your business. If you prefer to speak with us first, book a live demo.
How are call recordings and customer information handled?
Read our Privacy Policy for information about personal data. During onboarding, discuss your recording, storage and access requirements with our team so we can explain the available settings and how they apply to your setup.